Welcome to Roupell Park Resident Management Organisation (RPRMO)!

 
Whether you are a resident or a visitor, we hope you will find our website useful and accessible. 
 
We are a Tenant Managed Organisation with 571 properties, 15 staff and 11 current Board members. We pride ourselves on providing an excellent service to our tenants and leaseholders which is responsive to their needs and sees every one of our residents as an individual.
 
This Website is one of many ways we have to communicate with our residents and we hope that it provides you with the information you need about us. However, if you have any further questions, please contact the office and they will be happy to help you. If you wish to contact me directly, email me at chair@roupellpark.co.uk
 
Thank you for taking the time and do visit us again. 
 
Chair
Mary Simpson

Festive opening times

Please note these are our office opening times during the holiday period:
 
22 Dec: As usual
25- 26 Dec: Office closed all day        
27 Dec: Office open from 10.00 – 16.00, phone lines open from 9am        
28 Dec: Office open from 10.00 – 16.00, phone lines open from 9.00am
29 Dec: Office open from 10.00 – 16.00, phone lines open from 9.00am
1 Jan: Office closed all day
2 Jan: As usual
 
After these times, Lambeth Council will take over EMERGENCY REPAIR calls ONLY. Lambeth Council can be contacted on 020 7926 6000/6666

Fire safety

After the terrifying tragedy of Grenfell Tower the issue of fire safety must be upmost in all of our minds. Firstly let us reassure you that Roupell Park does not have any of the features that resulted in the spread of fire at Grenfell. We have also recently had new Fire Risk Assessments completed that showed no major risks. However fire is always a risk and below is the link to the Lambeth Council Website which gives advice on how to avoid fires in your home and what to do in the event of fire. Everyone should read this.

https://www.lambeth.gov.uk/housing-and-regeneration/lambeth-housing-homeowners/fire-safety-in-your-home

One of the risks that were shown up in the fire risk assessments were issues in the communal areas. As a result we will be asking residents to

  1. Remove all door mats from communal balconies and landings
  2. Remove all flower pots, hanging baskets etc from communal areas

If these are found we will remove them without notice.

We will also be regularly checking communal areas for obstructions. We will remove any bikes, buggies etc causing an obstruction without notice. This will include cutting off any bike locks and you will be charged for the time it takes to do so. We will also be checking any rubbish bags to see who has left them in the communal areas and will if necessary take legal action to prevent future occurrences.

We know it's Christmas but ...

Roupell Park are currently the best TMO in Lambeth at collecting the rent and are better than the Council as well. We do this by supporting people who have real problems paying and coming to sensible agreements for debt to be repaid. On the other hand for people who break those agreements or choose to spend their money on other things, we take firm action including evicting people.

So PLEASE REMEMBER TO PAY YOUR RENT. NOTHING IS MORE IMPORTANT THAN KEEPING A HOME OVER YOUR HEAD.